⚙️ Admin

• Creating your Free RingQ Trial Account
• Creating DIDs Adding a Gateway
• Creating Managing Extensions
• Customer Portal Manual
• Deployment Methods System Requirements
• Document
• Migrating to RingQ
• Port Forwarding
• RingQ FQDNs
• Service Restart
• System Updates
• The RingQ Admin Dashboard
• User Permissions Roles v2

Routers & Firewalls

• Configuring a Cisco Router with RingQ
• Configuring a Draytek Firewall with RingQ
• Configuring a pfSense Firewall with RingQ
• Configuring a SonicWall Firewall with RingQ
• Configuring a Watchguard with RingQ

🚀 Deployment-Guides

• Deploying RingQ in Amazon Lightsail
• Deploying RingQ in AWS
• Deploying RingQ in Digital Ocean
• Deploying RingQ in Google Cloud
• Deploying RingQ in Microsoft Azure
• Hosted by RingQ
• Installing RingQ on a KVM Server
• Installing RingQ on Dedicated Hardware
• RingQ ISO Installation Guide

💾 Backup-Restore

• How to Configure Amazon S3 Backup
• How to Configure FTP Backup
• How to Configure Local Disk Backup
• How to Configure SFTP Backup
• How to Restore from Backup
• How to Schedule Backups
• How to Take an Instance Backup
• What Data is Included in a Backup

🏢 Multi-Tenant

• Adding a New Tenant
• Buying Distributing Extensions
• Creating Managing Instances
• Onboarding Important Notes
• Releasing or Cancelling Extensions

🎧 Contact-Center

• Call Landing for Non Queue Calls
• Call Landing for Queues
• Configuring Agent Status BLF
• Configuring an IVR Digital Receptionist
• Configuring Outbound Rules
• Configuring Queues
• Enabling Direct Dialing in IVR
• How the Advanced Wallboard Works
• Queue Scripts
• RingQ Wallboard
• Setting Up Shared Parking

🔔 Notifications

• RingQ Email Notifications
• RingQ Notifications for Windows 10
• RingQ Notifications on Android
• RingQ Notifications on iOS
• RingQ Notifications on Mac

RingQ Apps

• Installing The RingQ App for Android
• Installing the RingQ App for MacOS
• RingQ Desktop App

🔧 Troubleshooting

• Troubleshooting Tools

👤 Users-Call-Controls

• Call Landing Features Functions
• Configuring the Busy Lamp Field BLF
• Configuring the Speed Dial
• Creating Extensions for Users
• Creating Teams Assigning Extensions
• Editing and Managing Extensions
• Managing Call Controls
• Managing Extension Schedules
• Managing User Roles
• Team Directory
• The BLF Function
• Voicemails

💬 Digital-Channels

RingQ-AI

CRM

• Cliniko
• Salesforce
• Zendesk
• Zoho Desk

Hardware by RingQ

• MPLS Configuration Guide

📡 Supported-SIP-Trunks

📱 Supported-Phones

RingQ-Talk

• RingQ Talk for Queues Quick Guide
• User Extension RingQ Talk Link
• Using your Personal RingQ Talk Link

RingQ-Meet

• Accessing In Call Messages
• Creating a Meeting via Meet Now
• Creating an Online Meeting Booking
• Creating a Webinar
• Joining a Video Call with an ID
• Managing Meeting Participants
• Meeting Settings
• RingQ Meet Buttons and their Functions
• Scheduling a Meeting
• The AI Listener Feature
• Using the Test Drive Feature
• Using the Whiteboard Feature

☎️ Dialer

• Creating Importing Exporting Contacts
• Introduction to the RingQ Dialer
• The Chameleon Feature

📞 Call-Handling-Guides

• Attended Blind Transfer
• Caller ID Priority
• Call Parking
• Configuring Call Control Features
• Creating a Conference
• SIP UID Legacy Extension Migration
• Wrap Up Codes