RingQ Tech Guides
Admin
Deployment Guides
Backup & Restore
Multi-Tenant
Contact Center
Notifications
Users & Call Controls
- Creating Extensions for Users
- Call Landing Features & Functions
- Editing and Managing Extensions
- Creating Teams & Assigning Extensions
- Managing Extension Schedules
- Managing User Roles
- Managing Call Controls
- Team Directory
- Voicemails
- The BLF Function
- Configuring the Speed Dial
- Configuring the Busy Lamp Field (BLF)
Digital Channels
- Facebook Chat
- WhatsApp Chat
- Telegram Messaging
- LINE Chat
- Website Chat
- How To Add The WordPress Plugin For The Chat Widget
- How to Add the Chat Widget Script to a Website
- How to Configure the Chat Widget in Chat Settings
- How to Add and Manage Multiple Web Chats
- How to configure Chat Queue (Chat Q) and assign agents to receive chats
- How Agents Can Open WebChats in Digital Channels and Reply to Messages
- How to Retrieve the Chat Widget from RingQ
RingQ AI
AI Transcript
Troubleshooting
Call Handling Guides
Supported SIP Trunks
Supported Phones
RingQ Talk
RingQ Meet
- Creating a Webinar
- Creating an Online Meeting / Booking
- Using the “Whiteboard” Feature
- The AI Listener Feature
- Scheduling a Meeting
- RingQ Meet Buttons and their Functions
- Meeting Settings
- Managing Meeting Participants
- Joining a Video Call with an ID
- Using the Test Drive Feature
- Creating a Meeting via Meet Now
- Accessing In-Call Messages