Billing

• Invoice Management: View and download invoice PDFs for upgrades.

Single Sign-On (SSO)

• QR Code: Added support for SSO via QR Code.

• SSO Number: Introduction of SSO Number feature.

• SSO Integration with RingQ:

• Global Settings: Enable or disable SSO integration in global settings.

• SSO Management in Extension Page:

• More Options: Enable or disable SSO within the extension page settings.

• SSO Management in Profile Page:

• Ongoing Development: Work is in progress for enabling or disabling SSO on the profile page.

Integration with Cliniko

• Patient Base Creation: Complete integration for creating patient bases through contacts in RingQ.

• Communication Updates: Completed integration for creating new and updating communications via Wrap Up.

Global Settings

Report Management: Enhanced reporting features available in global settings.

Global Settings (Call Functionality)

Call Landing:

• Added real-time controls for the following:

• Enable/Disable Hide Contact Number

• Enable/Disable Show Contact Page

• Enable/Disable Show Contact Page Before Accepting Calls

• Enable/Disable Redirect to URL or CRM

• Ability to Enable/Disable Contact Page

Extension Options

• Added real-time control to Enable/Disable Contact Page

Queue Landing (Call Functionality)

• Added real-time controls for the following:

• Enable/Disable Wrap-Up

• Enable/Disable Wrap-Up After Calls

• Enable/Disable Script

• Enable/Disable Hide Contact Number

Bug Fixes

• Resolved issues with:

• Username in Call Flow (Extension)

• Break Hours Schedule (Fixed overlap issues with other instances)

• Contact Page (Addressed issues when contacts are not in the list)

• Outbound Calls (Fixed issues related to Call Control Settings updates in User Profile)

Fixed:

• Extension Voicemail Greetings:
  • Record function
  • Upload function
  • Delete function

Updated:

• Dialer Pop-up UI

Enhanced:

• Contacts Management:
  • Add, edit, and delete contacts
  • Improved Contact Details view
  • Enhanced pop-up for contact information

Improved Call Handling:

• Dialer during calls: The dial button now blinks for better visibility

Global Settings:

• Call Landing:
  • Option to enable/disable hiding contact number
  • Option to enable/disable showing contact page
  • Option to enable/disable showing contact page before accepting calls
  • Option to redirect to URL or CRM

Queue Landing:

• Enable/Disable Wrap-Up feature
• Enable/Disable Wrap-Up after calls
• Enable/Disable Script integration

• User Roles: Added functionality for managing user roles.
• Chameleon UI Update: Refreshed UI elements for improved user interface.
• Call Landing UI: Updated global landing page UI for calls.
• Ongoing Status on Button: Introduced button for ongoing video meetings.
• Call Control Settings: Integrated call control settings into user profiles.
• Status Integration: Linked "Call Profile" to user status in profiles.
• Enhanced Web Log-out: Improved logout functionality across devices (More Options).

Global Settings (Chat GPT Settings)

• Configure global settings for Chat GPT functionality across your platform.

• Adjust settings such as response speed, language preferences, and integration options.

Global Security (Allowed Countries)

• Manage security by restricting access based on geographical locations.

• Define which countries can access your platform, enhancing security and compliance measures.

IP Restriction (Allowed IP)

• Strengthen security by limiting access to specific IP addresses.

• Specify allows IPs to control who can log in or access sensitive data, bolstering your cybersecurity posture.

Call Status (Block Calls)

• Manage inbound calls to ensure operational efficiency and control.

• Block specific numbers or types of calls to streamline communications and minimize disruptions.

Extension Management (More Options)

• Extend functionality and control over user devices and sessions.

• Monitor device status (online/offline), manage active sessions, and log out users remotely for enhanced management and security.

Call Status (Online Extensions)

• Monitor and manage the online status of extensions for efficient communication handling.

• Advance wallboard data improvements with realtime data
• Feature added attended transfer
• Feature added to show real-time call profile on each extension
• Feature added to show real-time call status to show on each extension
• Improvement on the UI for transfer extension lists
• Bug fix applied to chameleon mode changes