RingQ. Your Small Business Call Center Solution
Increase your team’s productivity as well as customer satisfaction rates without breaking the bank. RingQ’s call center solution is designed for small businesses that don’t have the budget or the time to invest in complex contact center software. That said, RingQ does not fall behind on features and effectiveness. From generating call and queue reports to advanced call routing strategies as well as an integrated wallboard and CRM, RingQ offers everything that even an enterprise level call center would require.
Built with small businesses in mind, RingQ is designed to just work. It requires the minimum amount of effort to configure, manage and maintain, saving your team heaps of time. The call center solution’s interface is user-friendly and intuitive; therefore, your team will start using it from the first day without any extensive training.
As a small business with RingQ you won’t have to heavily invest in your call center solution. RingQ is reasonably priced, guaranteeing value-for-money.
Call Routing
Save time and create inbound & outbound call routing rules from an intuitive and easy to use interface.
Advanced Reporting
From wrap-up code reports to queue reports, RingQ enables you to easily monitor your team’s performance.
Call Center Management
Customize your wallboard, add users and extensions, and setup queues and queue strategies with a few clicks.
Omnichannel
With an inbuilt CRM system call logs and journalling are updated automatically. Saving you’re your team bulks of time.
