AI Settings

Voice

Supported Language(s):

• These are the list of selected language supported.

Add Language:

• Add additional languages to be supported by RingQ AI.

Language Selection:

• Introductory message for selecting the language.

Add Selection:

• Custom message for language selection.

 

Keywords and Triggers

Connect Keywords:

• Keywords triggering information about RingQ or connecting to a real agent.

Add Keywords:

• Additional words to trigger actions or information retrieval.

 

Behavior Settings

Silence Duration:

• Duration of silence before considering the user has stopped speaking.

Silence Duration Action:

• Action triggered after reaching maximum silence duration.

Invalid Attempts:

• Number of allowed attempts with invalid keywords or commands.

Invalid Attempts Action:

• Action triggered after exceeding maximum invalid attempts.

 

Customization

Custom Greetings:

• Greetings spoken after language selection.

Add Greetings:

• Additional greetings to be randomly spoken after language selection.

Custom Waiting:

• These are the AI's responses triggered after the user speaks keywords or makes invalid attempts.

Custom Interuptions:

• These are the responses when the user interrupts the AI while it is speaking.

 

Voice Settings

Voice:

• Selection of AI voice for conversing with the user.

Voice Speed:

• Customization of AI voice speed.

Caching

• Cache Response: Option to clear stored data from previous conversations.

 

Response Handling

Prompt:

• Conditions for how the AI answers questions triggered by keywords.

Add Prompt:

• Add specific conditions for AI responses.

 

Contextual Information

Context:

• Information sources or databases for the AI to provide relevant answers.

Add Context:

• Additional information sources to enhance AI responses.

 

Save:

• Save all configured settings.