Get Faster Response Times with Facebook Call Center Integration
Go to any business page on Facebook and you’ll see the average response time. The faster the response time the more chances there are for that business page to be contacted by a prospective customer. However, if your agents are working in a call center that answers not only Facebook messages but calls, website chats, WhatsApp messages, and so on, your response times will be high.
Why? Because it’s impossible for your agents to monitor all these different platforms at the same time. Unless you choose to integrate Facebook with your call center and RingQ.
Facebook Call Center Integration
With RingQ your call center agents can respond to Facebook messages faster from the same dashboard they log into to manage calls, website chats, SMS and WhatsApp messages. Enabling them to monitor all communications from one dashboard saves time, minimizes response time and boosts productivity.
No Hidden Costs Facebook Integration
With RingQ all our features are included at no additional costs. There’s no fine print, or add-ons you need to be wary of. Facebook integration with your call center is included in RingQ. Depending on the edition you choose to purchase the number of agents you can add varies. And that’s it! Easy & simple just how we like it!
