Answer Email Tickets from your Contact Center Solution
RingQ is a one-stop communications platform for all your customer interactions. This includes audio calls, instant chat, website live chat, video, WhatsApp, Facebook and email ticketing. RingQ is a complete contact center solution that fully integrates with your email ticketing system, saving your agents’ time and increasing their productivity as well as reducing customer response rates times.
Answer Customer Email Tickets Faster
By integrating your email ticketing system with your contact center solution, you are giving your team the tools to answer email tickets faster and more efficiently. They only need to monitor one dashboard and one inbox for all incoming communications – never missing a call, chat or email!
Save Time & Increase Productivity
Enabling your agents to answer email tickets from the same contact center solution they use to answer calls, WhatsApp messages, website live chats and video calls saves them time from switching from one interface to another, resulting in answering more queries at the same time.
