Stop Robocalls in Their Tracks with RingQ
Illegal robocalls, telemarketer scams and caller ID spoofers are not the kind of calls you want wasting your agents’ time and affecting their productivity. That’s why RingQ has anti-robocall features to stop scammers and spoofers from getting through to your call center. How do we do it?
Media IP Blocking
RingQ has an elaborate database of known Fraud/Robocall Media IP’s that are blocked 24/7.
Neighborhood Spoofing
RingQ detects and blocks neighborhood spoofing in real time.
24/7 Fraud Department
Our 24/7 fraud department monitors and blocks robocalls.
Stir/Shaken
RingQ is compliant under the Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN).
Spam & Fraud Database
All calls are dipped against our Spam & Fraud Database that blocks fraudulent phone calls in real time.
What is a Robocall?
If you answer a call and immediately hear a recorded message instead of a live person, that’s a robocall. Some robocalls are legal – appointment reminders from your doctor, debt collector calls, political calls and calls from charities.
Illegal robocalls are from scammers trying to sell you something, without permission.
Telemarketers are able to easily make robocalls over the internet from anywhere in the world, faking their outbound caller ID name and/or number, to trick the callee that they are receiving a call from a legitimate business.
Billions of illegitimate robocalls occur each year, therefore, the FCC has enacted the TRACED act, which introduced STIR/SHAKEN into the industry. This ensures that all inbound and outbound calls to/from subscribers are authenticated and verified by every service provider, using their caller ID.
