Softphone
RingQ Softphone: A Browser-Based Dialer
The RingQ Softphone is a fully integrated, browser-based dialer that works directly inside the RingQ web application. There is no software to install, no plugins, and no external devices required.Â
Agents can make and receive calls, manage queues, and handle customer interactions without leaving the RingQ dashboard.
A Web-Based Softphone
Designed for your Business
The RingQ Softphone works natively within the RingQ web interface. Because it is embedded directly into the platform, all calls, actions, and call events are instantly reflected across reports, wallboards, queues, and management tools.
This ensures full visibility, centralized control, and a seamless experience for both teams and managers—entirely through the browser.
No Downloads or Installations
Access the softphone directly from your browser - zero setup.
Fully Integrated with RingQ
Calls, queues, reports, and activity are managed from one interface.
A Smartphone in Your Browser
Inbuilt dialpad for transfers & conferencing- like a physical phone.
Call Center Ready
Queues, AUX codes, wrap-up codes, agent ratings, and call handling.
Instant Visibility & Reporting
Real-time logging for analytics, monitoring, and quality control.
Included at No Extra Cost
The web softphone is included with no additional licensing.
high-quality
Reliable Calling with
WebRTC Technology
The RingQ Softphone uses WebRTC (Web Real-Time Communication) technology to deliver secure, high-quality voice communication directly through the browser. WebRTC eliminates the need for third-party software while ensuring stable connections, low latency, and encrypted media streams.
This allows RingQ to detect and resolve potential call quality issues in real time, providing a reliable and consistent calling experience.
call management
Advanced Call Handling
Features in One Interface
Easy to use & manage
Built for Flexibility,
Control & Scale
RingQ Softphone adapts to businesses of all sizes—from small support teams to enterprise-level contact centers. With centralized management, customizable workflows, and seamless integration with RingQ’s call handling features, the softphone delivers flexibility without sacrificing control or performance.
RingQ Softphone transforms the browser into a powerful, enterprise-grade communication tool.
