Close Deals & Boost Customer Service with Queue Scripts
Enable your agents to always know what they need to say and how to say it with RingQ’s integrated queue script feature. The result? More sales and increased customer satisfaction.
RingQ’s call queue script feature allows both agents and supervisors to read the script at the time of the call. This feature can be widely used for a variety of purposes, such as reading company policies, collecting credit card information or for cold calls.
How Queue Scripts Work
The script feature can be easily enabled from the sidebar within the RingQ web interface, ensuring that agents have access to all necessary information for effective call handling. Additionally, the script can be made available at the time of call landing, providing agents with the information they need as soon as the call begins. This not only ensures that agents are prepared and equipped to handle each call professionally, but also helps to maintain consistency and compliance.
